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Problems signing in to your Yahoo account

You have important things to do in your Yahoo account, so let’s get you back in! Here are solutions for fixing the most common account access issues.

“Account Locked” message

To protect your account, a temporary lock is triggered anytime there have been too many unsuccessful attempts to sign in.

The lock will be lifted automatically after 12 hours, but you can always regain access to your account immediately using the Sign-in Helper.

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